Privacy Policy

Last updated: November 23, 2025

1. Introduction

LightningExpressca.com ("we", "us", or "our") provides logistics and last-mile delivery services to businesses and merchants.

This Privacy Policy explains how we collect, use, and protect personal information in connection with the delivery services we perform on behalf of our business customers.

2. Scope of Personal Information

We process personal information solely as necessary to carry out delivery and operational services. This information is typically provided to us by our merchant customers and may include:

• Recipient name
• Delivery address
• Contact information
• Shipment or order reference information

We do not collect personal information directly from recipients.

3. Use of Personal Information

Personal information is used only for legitimate business purposes related to service fulfillment, including:

• Performing delivery and logistics operations
• Communicating delivery status or service-related updates related to a shipment
• Customer support, issue resolution, and service quality improvement
• Legal, regulatory, and operational compliance

We do not use personal information for advertising or marketing purposes.

4. Data Sources and Responsibilities

We receive personal information from merchants who engage us to perform delivery services. Merchants are responsible for ensuring that personal information is collected and shared with us in compliance with applicable laws and that required disclosures are made to their customers.

5. Information Sharing

We may share personal information only with:

• Service providers and subcontractors involved in delivery, communications, or infrastructure
• Technology vendors supporting our systems
• Authorities or third parties where required by law

We do not sell personal information.

6. Data Retention

Personal information is retained only for as long as necessary to fulfill service obligations, resolve disputes, and comply with legal or regulatory requirements.

7. Data Security

We maintain reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, or misuse.

8. Contact

Questions regarding this Privacy Policy may be directed to:

📧 info@LightningExpressca.com